Human Resources Management
Without doubt the human resources factor is the key ingredient for the long term success of any restaurant
It is crucial to identify and recruit the right candidate for the right job
How we do it
WaiThai Hospitality provides detailed, custom tailored job descriptions and profiles to start the recruitment process
Candidates are preferably sourced via industry connections, the feedback on the applicant can be obtained from reliable sources
Organization charts will help the candidate to understand his/her reporting line and give a clear sense of belonging
WaiThai Hospitality can arrange for recruitment interviews, consult on the salary packages to be competitive in a respective market, and also recommend possible added benefits for the employees, e.g. housing, insurances etc
Outcome
A professional and unbiased recruitment process is the foundation to form a strong team, where each and every team member is an outstanding performer in his/her profession
The success of the restaurant depends directly on the passion and attitude of the staff, combined with an excellent skill set in terms of guest relation and technical skills
Training sessions can be scheduled for pre-opening and operational scenarios
These sessions are planned well in advance, outside trainers as well as the knowledge from within the team will be utilized
All those sessions are documented and filed for future reference
The respective employee’s future career is greatly impacted by the training he/she attended. Quarterly feedback session are discussed one on one, and the documentation forms an integral part for the future career path within the organization